Louise joined us almost six years ago as Lettings Administrator. With a methodical approach and eye for detail, Louise now takes full responsibility for the Chester & Crewe rent collection, landlord payments, client account deposits and payment of contractor invoices; she also deputises for Jackie in her Nantwich accounts role. In a supporting role for Chester, Louise also manages their gas safety check and tenancy renewal routines.
Natalie is responsible for processing new tenancy applications for our Nantwich & Chester offices, undertaking all in-house referencing and credit checks, inventories & schedules of condition, liaising with the property management team to ensure property readiness, and producing tenancy agreements and associated notices. Natalie also produces all tenancy renewal documentation for the Chester office. Highly organised, Natalie is good at resolving issues quickly and says that ensuing a smooth and happy start for tenants in their new homes is always at the forefront of her mind.